Wireless Customer Service Representative

Company: South Shore Consulting Group
Location: Miami
Posted on: July 8, 2025

Job Description:

We pride ourselves on delivering exceptional sales and wireless telecom solutions tailored to our customers unique needs. Our dedicated team is committed to driving your business forward with innovative strategies and personalized service. We provide comprehensive support in wireless services and business environments. Whether to enhance customer outreach, streamline operations, or expand market presence, we have the expertise and resources to help achieve their goals. As part of these efforts, we are actively seeking driven individuals to be Wireless Customer Service Representatives. If you’re interested in testing your sales and people skills in more of a leadership role, this Wireless Customer Service Representative role is definitely for you! You will be instrumental in driving wireless sales while you learn the ins and outs of supporting a team of professionals and broadening the wireless department. Responsibilities of a Wireless Customer Service Representative: Engage with customers about wireless services providing excellent customer service Gain a deep understanding of wireless plans, mobile options and benefits Develop and execute strategies with other Wireless Customer Service Representative and sales team members focused on enhancing customer satisfaction and loyalty Identify and pursue opportunities for business expansion by recommending relevant services or solutions Track and analyze wireless performance data, offering actionable insights and recommendations for optimization Prepare and present regular account updates, presentations, and performance evaluations Remain informed about industry developments, market dynamics, and the competitive environment

Keywords: South Shore Consulting Group, Kendall West , Wireless Customer Service Representative, Sales , Miami, Florida