Training and Development Manager (Pullmantur Cruises)

Location: Miami
Posted on: April 23, 2024

Job Description:

Combine your experience and sense of adventure by joining our exciting team of employees working onboard our ships at sea.

At Pullmantur, we believe that the best cruise experience starts at the heart of our crew members! As a leader in the cruise industry, Pullmantur is continuously expanding and seeking dynamic, energetic, experienced professionals to join our team. With a continuously growing fleet of ships visiting over twenty countries, each offering adventurous ways to explore the globe, this is a great opportunity to let your career set sail.

Under the supervision and direction of the Human Resources Manager, the Training and Development Manager is responsible for serving as an internal business consultant with shipboard management by leading, managing, and supporting the non-technical shipboard training and development functions onboard the ship; including conducting training needs analysis; providing personal development planning and coaching; providing ongoing support and administration for the shipboard training function; and delivering instructor-led training. This position serves as a coach, mentor, consultant and ambassador of the Pullmantur Brand.



Career snapshot:


* In accordance with Pullmantur ?Getting on Board? Handbook, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas

* Facilitate a culture of commitment to the company?s values, standards, operating philosophies and overall business strategy

* Provide professional consultation in an effort to maintain the quality, effectiveness and consistency of training and development programs

* Support the Human Resources Division in aspects of crew activities and administration

* Conduct training and development needs assessments to identify performance gaps and implement training solutions to maximize performance in consideration of crew surveys and feedback

* Support and coach supervisors and managers in the facilitation of on-the-job and non-technical skills training including computer based classroom learning sessions

* Support and ensure the update and the maintenance of training records tracking database to ensure compliance with company and regulatory training requirements

* Work closely with Human Resource Manager in support of YGWP (You Grow With Pullmantur) process, succession planning, career paths and tracking toward the development of employees for promotional opportunities

Keywords: , Kendall West , Training and Development Manager (Pullmantur Cruises), Other , Miami, Florida