Coordinator, Office of Institutional Effectiveness
Company: Palm Beach Atlantic University
Location: West Palm Beach
Posted on: April 1, 2026
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Job Description:
Description SUMMARY In support of the university’s mission and
objectives, the Coordinator of Institutional Effectiveness
coordinates assigned projects within the division and supports the
ongoing work within the assessment and accreditation management
system. This role assists with initiatives related to Institutional
Effectiveness processes, communications, and resources,
contributing to continuous improvement and data-informed
decision-making. Accreditation and Assessment Assists in
documenting plans, activities, and outcomes related to the office.
Compiles and maintains organized records of data sources, including
current and historical documentation and artifacts. Communicates
with and follows up with appropriate personnel regarding assessment
and accreditation requirements. Monitors and tracks progress
related to annual assessment and accreditation cycles. Supports the
ongoing work within assessment and accreditation management system
by entering, monitoring, and compiling data to ensure accuracy and
completeness. Assists in preparing materials and coordinating
efforts for accreditation, reaffirmation site visits, and related
processes as needed. Administrative Support Coordinates meetings
and assists with preparation of documentation, minutes, routing,
and follow-up tracking. Monitors and fulfills data requests in
collaboration with appropriate stakeholders. Assists the Senior
Research Analyst with report preparation and related
communications. Processes financial requisitions in a timely manner
to ensure prompt vendor payments. Performs basic bookkeeping tasks
and tracks departmental budget expenditures in the Jenzabar
program, as well as preparing and reconciling credit card
statements. Manages and updates communications on the Office of
Institutional Effectiveness intranet site. Performs other duties as
assigned. Qualifications EDUCATION: Post high school training
required; Bachelor's degree preferred. EXPERIENCE: 1 years of
experience in administrative support, accreditation, institutional
research, or a related field, required. ESSENTIAL COMPETENCIES
(Knowledge, Skills, and Abilities) Customer Service Orientation –
Keeps internal and/or external key stakeholder(s), students,
parents, faculty, staff and community partners in mind at all
times. Professionalism – Displays a high level of professionalism,
e.g. timeliness, reliability, communication, and work ethic.
Christ-first Faith – Provides spiritual support to community
members, including students, on their Christian faith journey.
Attention to Detail – Ability to efficiently and accurately focus
on a specific task or number of tasks. Reviews details with a
critical eye. Confidentiality – Maintains the necessary
confidentiality and discretion required for the position Continuous
Improvement – Implement or brainstorm ways to optimize a process .
Effective Communication – Expresses ideas and information in a
clear and concise manner both verbally and in writing to convey
clear, well-articulated messaging across a wide variety of
audiences. Project and Time Management – Effective planning and
priority setting. Ability to manage several complex projects
simultaneously while working under pressure to meet deadlines.
Results Orientation & Accountability – Takes accountability and
identifies, executes and drives actions to consistently achieve
desired results. Teamwork & Collaboration – Creates a climate that
fosters commitment to a common vision and shared values that
promote cooperation and working together through trust and support
of others both departmentally and cross-functionally. Technology –
Strong aptitude to learn new technologies as department processes
evolve. ADDITIONAL REQUIREMENTS: Ability to work non-routine hours
during certain times of the year. Ability to sit for prolonged
periods of time.
Keywords: Palm Beach Atlantic University, Kendall West , Coordinator, Office of Institutional Effectiveness, Administration, Clerical , West Palm Beach, Florida
