Remote Bilingual Scheduling Coordinator
Location: Fort Lauderdale
Posted on: June 23, 2025
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Job Description:
Must Have: Call Center excel JOB DESCRIPTION Scheduling
Coordinator Responsible for coordinating and scheduling patients
for services at various ophthalmology practices in a timely,
professional, and courteous manner using scripting and the
scheduling guidelines established by the practices. Essential
Functions Receives patient calls in a high-volume call center
environment and is responsible for scheduling the patient with the
correct type of provider. Utilizes various systems to determine
appointment availability and schedule the appropriate appointment.
Collects all relevant patient demographic information including
insurance coverage, patient medical history etc. Can educate the
patient on referral process and arrange for any diagnostic testing.
Has fundamental understanding of the treatment protocols and
specialty providers involved in managing diseases of the eye and
vision care. Maintain patient confidentiality. Taking on any other
responsibilities assigned by the manager Requirements Job
Specifications Typically has the following skills or abilities: 2
years of experience in a Healthcare-Related field. Strong customer
orientation and servicing skills Consistently displays
professionalism and positive rapport with fellow employees.
Demonstrate initiative in accomplishing department and company-wide
goals. Excellent communication skills with patients over the phone
in an energetic and empathetic manner Ability to work in a
fast-paced environment, with the ability to handle multiple tasks
simultaneously. Detail-oriented and well-organized Flexible
schedule Computer literate Bilingual: English and Spanish Preferred
Skills: Experience with NextGen Nesco Resource offers a
comprehensive benefits package for our associates, which includes a
MEC (Minimum Essential Coverage) plan that encompasses Medical,
Vision, Dental, 401K, and EAP (Employee Assistance Program)
services. Nesco Resource provides equal employment opportunities to
all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state, or local laws.
Keywords: , Kendall West , Remote Bilingual Scheduling Coordinator, Administration, Clerical , Fort Lauderdale, Florida
